1. Overview
ProdOps HQ engages third-party sub-processors to deliver and operate the platform. This page lists the sub-processors that may process end-user data on our behalf, along with their purpose and the countries where data is stored or processed.
For details on how we protect your data, see our Security page. For information on what data we collect and how we use it, see our Privacy Policy.
2. Infrastructure Sub-Processors
These sub-processors are engaged by ProdOps HQ to operate the platform. They process end-user data as part of normal service delivery.
| Sub-Processor | Website | Location | Purpose |
|---|---|---|---|
| Amazon Web Services (AWS) | aws.amazon.com | Australia | Cloud hosting, database storage, and email delivery |
| Atlassian (Forge platform) | atlassian.com | Usually your Atlassian cloud site's region; Atlassian may run some requests elsewhere (Atlassian Forge hosting) | Hosting and compute for the ProdOps HQ Jira app. Jira issue, comment and user-email data passes through this app on its way to ProdOps HQ; only the app's own secrets are stored there. |
| GitHub | github.com | United States | OAuth-based user authentication |
| google.com | United States | OAuth-based user authentication | |
| OpenAI | openai.com | United States | Automated classification of development-activity metadata (commit message, file names, line counts) and, where a customer connects a support desk or conversation tool, of the text of those records with contact details masked before transmission. Source code is never transmitted. Uploaded batch files are deleted after processing. |
| Sentry | sentry.io | United States | Application error monitoring and performance tracking |
| Stripe | stripe.com | Australia (Stripe Payments Australia Pty Ltd), with processing by Stripe group entities in Ireland and the United States | Card payment processing and billing contact details (legal name, billing email, workspace id). Card numbers never touch ProdOps HQ systems. |
3. Changes to This List
We update this page when sub-processors are added or removed. The “Last updated” date in the header reflects the most recent change. To receive notice of changes by email, contact us at the address below.
If you have questions about our sub-processors, contact us at .